How to Return & Exchange Items

Return Shipping Costs

Please note the following regarding return shipping costs:

Customer’s Misunderstanding

If you are returning an item for personal reasons, you will be responsible for the return shipping costs.

Our Errors or Manufacturer Defects

In the event of a return due to an error on our part or a manufacturer defect, we will provide a prepaid return label to cover shipping costs.

*For customers outside EU :

Customs and Duties

If you refuse to pay customs or duties upon delivery, the package will be returned to us. You will be responsible for all associated return shipping costs, customs duties, and any applicable fees. These charges may be deducted from your refund or billed to you separately.